Last updated: September 2023
Central Coast Roofing is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways including via correspondence, telephone, email, our website at centralcoastroofing.au, and from third parties. We don't guarantee website links or policies of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Sensitive information is defined in the Privacy Act to include information about racial or ethnic origin, political opinions, religious beliefs, criminal record, or health information. Sensitive information will be used by us only:
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us.
Your Personal Information may be disclosed in circumstances including:
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. Most Personal Information is stored in client files kept for a minimum of 7 years.
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. To access your Personal Information, please contact us in writing. Central Coast Roofing will not charge any fee for your access request but may charge an administrative fee for providing a copy. We may require identification before releasing requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to ensure your information is accurate, complete and current. If you find our information about you is not up to date or inaccurate, please advise us as soon as practicable so we can update our records.
This Policy may change from time to time and is available on our website.
If you have any queries or complaints about our Privacy Policy please contact us at: info@centralcoastroofing.au
